Shaping the future of insurance together
Where can agentic AI create value in insurance? What’s getting in the way of progress? And what can realistically be delivered over the next 12-24 months?
These questions and more are among the topics currently being explored by our Product & Tech working group, supported by NashTech.
What is agentic AI?
Agentic AI refers to systems that can act autonomously: automating decisions, following instructions and completing multi-step tasks across areas like:
- claims triage and routing
- internal operational workflows
- frontline digital tools
Our joint working group gives product and technology leaders across insurance and insurtech a chance to compare notes with others who are asking the same questions, avoid wasted investment and help shape the direction of this fast-moving space.
All insights will feed into a joint white paper which will be co-authored by Insurtech UK and NashTech and is due to be published in December 2025.
To join the next Product & Tech working group roundtable, or to discuss your own agentic AI blockers, ideas or goals with the team, you can get in touch via our Secretariat.
Latest updates
Key insights: Insurtech x NashTech Working Group
The final meeting of the Product and Tech working group's agentic AI project provided an opportunity to review the group's journey to define agentic AI, explore its fit in insurance, and address challenges like data governance and legacy systems.
The session highlighted the evolution from initial discussions to use cases and practical outputs, including key takeaways for businesses considering agentic AI use cases in insurance.
Inside the NashTech and Insurtech UK agentic AI in insurance workshop
The Product & Tech working group agentic AI roundtable reunited once more for an in-person deep dive - a practical, outcomes-driven and honest look at both the possibilities and pitfalls of agentic AI.
Roundtable insights: The most useful agentic AI use cases in insurance right now
A group of 37 insurance leaders joined the second virtual roundtable to discuss where agentic AI works today and how to deploy it safely in a highly regulated sector that can’t afford to 'move fast and break things'.
Making sense of agentic AI: Real talk from insurance leaders at our inaugural roundtable event
The inaugural meeting of the new Insurtech UK Product & Tech working group was a huge success, packed with honest insights from insurance leaders into how they are making sense of agentic AI in the real world.